This policy explains what information wrenz.ai collects when you use our website and service, why we collect it, who we share it with, and how you can control it.
wrenz.ai (“wrenz.ai”, “we”, “us”) provides an AI social media management service that drafts, schedules, and publishes social content on behalf of businesses. This policy explains what personal information we collect, why we collect it, who we share it with, and the choices you have.
If you have questions about this policy or want to exercise any of the rights described below, contact us at hello@wrenz.ai.
We collect the following categories of information:
We use the information above only to operate and improve the service. Specifically:
We rely on the following providers to run the service. Each receives only the data needed for its function, and each is bound by its own terms and privacy commitments.
When you connect a social account, you authorise us to publish content to it on your behalf. We access only what is needed to publish and to report performance. We never post without content having been created in your workspace, and nothing publishes until it is approved according to your workspace settings.
You can disconnect any account at any time from your workspace settings, or revoke our access directly from the social platform. Disconnecting stops future publishing to that account; it does not delete posts already published.
We keep your account and content data for as long as your workspace is active, and for a reasonable period afterwards so the account can be restored and so we can meet legal and accounting obligations. Enquiry records are kept for as long as needed to follow up and to maintain a record of business correspondence.
You can ask us to delete your data at any time — see below.
Depending on where you live, you may have the right to access, correct, export, or delete the personal information we hold about you, to object to or restrict certain processing, and to withdraw consent. To make a request, email hello@wrenz.ai. We will respond within the time required by applicable law and may need to verify your identity first.
You can also unsubscribe from non-essential email at any time using the link in the message. We will still send essential service notices, such as an alert that a scheduled post failed.
We protect data in transit and at rest, restrict access to those who need it, isolate each customer workspace so that one customer cannot access another's data, and store credentials and API keys as secrets rather than in our codebase. Uploaded images are held in private storage and served through short-lived links.
No system is perfectly secure. If we become aware of a breach affecting your personal information, we will notify you as required by law.
We and our providers may process and store information in the United States and other countries. Where required, we rely on appropriate safeguards for those transfers.
The service is intended for businesses and is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.
We may update this policy as the service changes. We will revise the date at the top of this page, and for material changes we will give notice in the app or by email before the change takes effect.
Questions, requests, or complaints: hello@wrenz.ai.