These terms govern your use of wrenz.ai. They cover what the service does, what you are responsible for, how AI-generated content is treated, and the limits of our liability.
These Terms of Service (“Terms”) govern your access to and use of the wrenz.ai website and service (the “Service”). By creating an account, connecting a social media account, or otherwise using the Service, you agree to these Terms. If you are agreeing on behalf of a business, you represent that you have authority to bind that business, and “you” means that business.
If you do not agree to these Terms, do not use the Service.
wrenz.ai reads your website to build a brand profile, uses AI to draft social media posts and images, and — once content is approved according to your workspace settings — schedules and publishes that content to the social media accounts you connect.
We may change, improve, or discontinue features. If we make a material adverse change to a feature you rely on, we will give reasonable notice.
You are responsible for the accuracy of the information in your account, for keeping your login credentials secure, and for all activity that occurs under your account. Tell us promptly at hello@wrenz.ai if you believe your account has been accessed without authorisation.
You must be at least 18 years old and using the Service for business purposes.
You retain all rights in the content you provide and in the content generated for your workspace. You grant us the limited licence needed to host, process, and publish that content in order to operate the Service on your behalf.
By connecting a social media account, you authorise us to publish to it on your behalf. You are responsible for complying with the terms of each social platform you connect, and a platform may suspend, rate-limit, or remove content independently of us.
You are responsible for reviewing content before it publishes. Where your workspace is configured to publish on approval, publication follows your approval.
The Service is offered on a subscription basis. Current plans and prices — including any monthly or annual option and any free trial — are shown at checkout and on our pricing page before you subscribe. By subscribing, you authorise us and our payment processor (Stripe) to charge your payment method the applicable fee, plus any taxes, on a recurring basis until you cancel.
Free trial. We may offer a free trial (currently 14 days) that requires no payment method up front. If you do not subscribe by the end of the trial, publishing is paused until you do; we do not charge you automatically for a trial you did not convert to a paid subscription.
Renewal. Paid subscriptions renew automatically for the same period at the then-current price unless you cancel before the renewal date. We will give reasonable notice of a price change before it takes effect.
Cancellation. You may cancel at any time from your billing settings. On cancellation, the Service continues to the end of the period you have already paid for, after which access ends. Fees already paid are non-refundable except where required by law.
Fees are exclusive of any applicable taxes, which are your responsibility unless stated otherwise.
You agree not to use the Service to:
The Service uses AI to generate text, images, and video. AI output can be inaccurate, generic, or unsuitable, and similar output may be generated for other customers. You are responsible for reviewing content before it is published and for ensuring it is accurate, appropriate, and compliant with any rules that apply to your industry or advertising.
We do not warrant that AI-generated content is original, accurate, or fit for any particular purpose, and we are not responsible for the consequences of publishing content you approved.
The Service depends on third parties, including social media platforms, AI providers, and hosting and publishing infrastructure. Their availability, terms, and API behaviour are outside our control. An outage, policy change, or account restriction at a third party may prevent content from publishing, and we are not liable for that where we have taken reasonable steps to operate the Service.
We aim to keep the Service available and to publish scheduled content on time, but we do not guarantee uninterrupted or error-free operation and, unless separately agreed in writing, we offer no service level commitment. We may perform maintenance that temporarily interrupts the Service.
Except as expressly stated in these Terms, the Service is provided “as is” and “as available”, without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant any particular marketing, engagement, follower, or revenue outcome.
To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill, arising out of or relating to the Service, even if advised of the possibility.
To the fullest extent permitted by law, our total aggregate liability arising out of or relating to the Service will not exceed the amounts you paid us for the Service in the twelve months before the event giving rise to the claim.
Nothing in these Terms limits liability that cannot be limited under applicable law.
You will defend and indemnify us against third-party claims arising from content published through your workspace, your use of the Service in breach of these Terms, or your violation of a social media platform's terms or of any law.
You may stop using the Service and close your account at any time. We may suspend or terminate access if you materially breach these Terms, if required by law, or if continuing would expose us or other customers to material risk.
On termination, your right to use the Service ends. Content already published to your social accounts remains there and is yours to manage. We will make your workspace data available for a reasonable period on request before deletion.
These Terms are governed by the laws of the State of Illinois, without regard to its conflict of laws rules. The state and federal courts located in Cook County, Illinois have exclusive jurisdiction over any dispute arising out of or relating to these Terms, and both parties consent to that jurisdiction and venue.
We may update these Terms as the Service changes. We will revise the date at the top of this page, and for material changes we will give notice in the app or by email before they take effect. Continuing to use the Service after the change takes effect means you accept the updated Terms.
Questions about these Terms: hello@wrenz.ai.